Or visit the website of: Correios ( www.rastreamento.correios.com.br/app/index.php ) or Ebanx ( www.track.ebanx.com/pt ) It is common for products to remain idle for some time when they arrive in Brazil , are generally located in Curitiba or Rio de Janeiro where the agencies and distribution center are located. This occurs because of the Federal Revenue Service's slowness in nationalizing all packages that enter our country.